What is Black Screen Mode?
“Disable remote input” and “Show black screen” features in SupremeViewer can be used as a Remote Desktop replacement when a person is working remotely on a server that has keyboard, mouse and monitor attached but should not be used by any local user while the remote user is connected via SupremeViewer.
Therefore, in this scenario, either the local user or the remote user must be able to use the machine.
In addition the “Show black screen” feature is useful in case a remote assistant user has to enter sensitive information such as a password in a shell that would be otherwise visible to the user.
Who can use the Black Screen Mode?
The “Disable remote input” and “Show black screen” features are available to all SupremeViewer users. The function can be found in the top menu of the SupremeViewer Client application.
This option is ideal for business operators and IT administrators who frequently need to remotely access and manage devices without unauthorized users being able to see their activities. Typical tasks include remote troubleshooting, re configuring applications and settings on devices, and other similar functions. Company-owned devices often store sensitive information that should only be accessed by authorized personnel, with certain elements being visible solely to IT staff to mitigate potential security threats.
Benefits of using the Black Screen Mode.
Benefit 1: Increased privacy.
Increased corporate privacy. IT administrators or support agents can use the option when accessing company data or entering passwords remotely in view of customers. This ensures that no unauthorized users are able to see any private information.
Benefit 2: Minimize device inactivity (downtime).
Benefit 3: Improved efficiency for IT administrators and support personnel.
Benefit 4: Improved customer experience.
Compatibility.
The Black Screen feature is available for all Windows version starting from Windows 7.
This includes: Microsoft Windows 7, 8, 8.1, 10 and 11.
Microsoft Windows Server 2008, 2012, 2016, 2019 and 2022.
Exceptions.
In some situations, the Black Screen mode may not function because of the operating system’s security design. Consequently, it’s possible that input isn’t blocked, the screen’s content remains visible, or both issues may occur.
- During UAC dialog
- After sending Ctrl + Alt + Del
- After logout
- During user switch
- After the desktop has been locked
Note: Leaving those screens is supposed to restore Privacy Mode, thus the remote screen is hidden again and the remote user’s input be blocked.
Multiple sessions.
In case multiple clients are connected to the same server and at least two of them enables the Black Screen option:
- Black Screen is enabled on the first request (if possible),
- Black Screen should be disabled either in case
a. the last user that enabled Black Screen requested to leave it.
b. the last user that enabled Black Screen closed the corresponding session.
How to Black Screen and Disable Inputs?
1. Connect to the remote computer by using the SupremeViewer Client.
2. Click the blue monitor icon from the SupremeViewer Client menu.
3. The screen and inputs on the host computer are disabled.
The input is also disabled.